Terms of Service

These terms are the agreement between Soft Planet LLC ("we") and the company that uses orgcanvas ("you"). By creating an account you accept them on behalf of your company.

The service

orgcanvas is an online tool for HR planning: the structure, jobs, grades and pay, assessment, development and the analytics behind these decisions. It is not a payroll or a personnel records system, and it does not give legal, tax or employment advice. AI drafts are suggestions: they count only when a person in your company confirms them, and your company is responsible for the decisions it makes.

Your account

A new company is approved by Soft Planet before it can use the service. Approval starts a free trial; its length is given in the e-mail that confirms the approval, and we may extend it.
The person who registers is the owner of the account. The owner decides who else gets access and with which role, and is responsible for what users do in the account.
Keep the information you give us correct, and keep passwords secret.

Plans and prices

Every plan includes every module. Plans differ by the number of employees.
The prices are shown on orgcanvas.am and in Settings > Billing. Paying for a quarter or a year costs less than paying month by month.
Prices are without VAT: Soft Planet is not a VAT payer.
If your company has more employees than its plan allows, we will ask you to move to a bigger plan; we will not close your access because of it.
We may change prices for future periods. A period you have already paid for keeps its price.

Payment

You get an invoice in Settings > Billing and pay it by bank transfer within 10 days. Card payment will be added later.
Your plan is extended when the payment reaches our account.
If a paid period ends without a new payment, the service keeps working for 3 more days and then closes. Your data stays safe, and access opens again as soon as you pay.
There is no automatic renewal: nothing is charged without a new invoice.
Paid periods are not refunded, except when we end the service without a reason on your side: then we return the part of the period that is left.

Your data

Your data belongs to your company. You can export it at any time.
Your company is responsible for having a legal ground to process its employees' data and for informing them. We process this data only on your instructions, as set out in the Data Processing Agreement, which is part of these terms.
How we handle personal data is described in the Privacy Policy.

Fair use

Do not use orgcanvas to break the law, to try to reach other companies' data, to overload or attack the service, or to resell it without our written consent.

Availability

We work to keep orgcanvas available and safe, but we cannot promise that it will never be interrupted. We tell you in advance about planned maintenance when we can.

Liability

We are not liable for indirect losses, such as lost profit or lost opportunities. Our total liability for any period of 12 months is limited to the amount your company paid us in that period. Nothing here limits liability that the law does not allow to limit.

Ending the agreement

You can stop using orgcanvas at any time by not renewing, or by writing to info@orgcanvas.am.
We may suspend or end an account that does not pay or that breaks these terms; where possible we warn you first.
After the account ends, your data is deleted within 90 days, or earlier if you ask. Export what you need before that.

Changes to these terms

We may change these terms. We tell you by e-mail at least 30 days before a change applies. If you do not agree, you can stop using the service before then.

Law and disputes

These terms are governed by the law of the Republic of Armenia. We will first try to settle any dispute by talking to each other; if that fails, it goes to the competent court in Yerevan.

Contact

Soft Planet LLC, info@orgcanvas.am